Return Merchandise Authorization
Welcome to Shailee Enterprises' RMA web-page. We apologize for any inconvenience caused due to non-functioning of our product.

This warranty is limited to the Prism White LED Inflatable Lighting System and its accessories when distributed by Shailee Enterprises (manufacturer) and its authorized agents / dealers-

PWLI 400 - 12 months from the date of purchase

Honda Generator - please check documentation on Honda's website or paperwork

Blower motor - 900 working hours

The warranty is applicable only to defects in material & workmanship and manufacturing defects.

The warranty is voided in cases of physical damage, not following proper instructions as mentioned and high voltage electrical issues.

Prior to requesting an RMA, please take the time to troubleshoot the Inflatable Light as mentioned in the product manual and read the Warranty information again. We would recommend calling the office and speaking to the Service Department to make sure that the product can only work if repaired at the factory.

The following steps outline our RMA creation process. Each step must be completed to ensure that your RMA request is processed. The required form fields must be provided.

• Please click on the RMA link below
• Enter your shipping and contact information
  
• Specify the product(s) or part(s) that you would like for warranty service
• An email will be sent to us with the necessary details and you will receive specific instructions for returning your defective unit for replacement via email
• The customer will send the defective unit

Shipping Terms:

The customer is responsible for shipping costs related to the return of the defective product(s). Shailee Enterprises bears the cost of shipping replacement units.